2651 Oak Grove Rd | Walnut Creek, CA 94598

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Transferring or Discontinuing Ortho Treatment

Our team at Life Dental & Orthodontics is committed to helping make your orthodontic or Orthotropics treatment as smooth and easy as possible, and this includes the financial aspect as well. When you begin treatment, several payment options are available to ensure that your treatment is affordable to you. Our goal is to work with you!

Occasionally, one of our patients finds it necessary to stop treatment with us before finishing, whether that is because of relocation out of the area, a change in personal situation, or another reason. We are happy to help with any transfer of treatment, although we are of course sad to bid our patient farewell!

In these situations, we calculate the costs to date of the treatment, and any payments to date, and determine whether the patient owes us any final payment, or whether we owe the patient a refund. Here is how we calculate the costs to date:

We take the total fee of the treatment and divide it by 3. This amount covers the initial costs of diagnosis, treatment planning, appliances, braces, and patient care for the first month after any appliance is delivered or braces are put on. The remaining 2/3 of the fee is spread out over the estimated time of treatment.

Dr. Hockel and the rest of our orthodontic team are committed to providing the highest quality clinical care and customer service. Give us a call today to see if we can help with any of your orthodontic or Orthotropics needs!

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